Welcome to Viking Client Services Inc. In today’s economic environment, financial institutions are looking for solutions that generate revenue, while meeting the constant demands of cost cutting initiatives. Viking recognizes this and has become a results-oriented, nationally licensed collection company offering solutions that are specific to each client’s needs resulting in increased recoveries.

 

Since Viking’s inception in 1969, Viking has provided collection services for some of the nation’s largest banks and financial institutions.

 

Mission Statement

 

Viking has established an outstanding reputation for quality services. It is our mission to continue to be a results-oriented company that strives to provide return and service for our clients. We accomplish this by:

 

Placing high value on integrity; realizing that our reputation is built over time by handling ourselves in an honest and trustworthy manner.

 

Providing a stable and enjoyable work environment with wages and benefits above that of our industry competitors in order to attract and retain superior individuals; realizing that our employees are not only our major asset – they are our only asset.

 

Preserving the dignity of the debtor by providing financial solutions to their delinquency; realizing that there is a direct correlation to solutions provided and dollars recovered.

 

Striving for 100% satisfaction for our clients at all stages of the recovery process; realizing that our clients are the reason why we are in business.

 

Core Values

 

 

 

Client Focus

 

Exceed customer expectations with value and service; build partnerships and solidify long-term client satisfaction through the highest level of customer care with ongoing, effective and efficient communication.

 

Committment to Excellence

 

Ensure that our clients recover the maximum dollar amount available with every pursuit and in the most efficient and cost effective manner.

 

Competitive Advantage

 

Enable our clients to stay ahead of their competitors by providing a full range of cost effective financial solutions, consistent results, and customer care.

 

Communication

 

Provide an interactive environment where people can excel based on shared values, open communication, and shared learning; encourage open exchange of ideas, listening and understanding other perspectives.

 

Strong Leadership

 

Strive to support and celebrate our employees and their accomplishments, and build upon each employee’s personal and business experience, skills and knowledge to further their careers, as well as continuously exceed client expectations.

 

Teamwork

 

Foster an environment where there is collaboration, mutual accountability, exchange of ideas, and where earned trust and respect are maintained.

 

Integrity

 

Consistently demonstrate principled and ethical judgment, and practice the highest standards of conduct.

 

Performance

 

Develop goals and action plans that deliver superior results, and continually strive for personal and professional development