Allina Health

Patient Account Specialist

Minneapolis MN
Apr 19, 2012
Apr 22, 2012
Employment Status
Full Time


Allina Hospitals & Clinics is a not-for-profit system of hospitals, clinics and other health care services with more than 23,500 employees, 5,000 physicians and 2,500 volunteers dedicated to meeting the lifelong health care needs of patients and communities throughout Minnesota and western Wisconsin. Allina is a vibrant, growing organization with opportunities to suit your professional skills and a diverse work environment to match your specific interests. We believe employees are our greatest asset and are dedicated to helping you develop and maximize your professional skills.

Allina Commons is the Minneapolis-based headquarters of Allina Hospitals & Clinics, a not-for-profit health care organization serving patients and communities. Approximately 1,600 corporate and administrative service employees work at offices within Midtown Exchange, site of the historic Sears retail complex at Chicago Avenue and E. Lake Street. This community landmark, adjacent to the campus of Allina's Abbott Northwestern Hospital, is the second largest building in Minnesota and includes offices, an internationally themed public market and residential units.


  • Handles inbound/outbound calls
  • Forward account issues to the appropriate area for resolution
  • Assign uncollectible accounts to collections agency
  • Provide accurate information and facilitate resolution to customer and third party inquiries while representing the company in a professional and positive manner
  • Review and analyze the account activity and the explanation of benefits to verify that payments and adjustments have been received and posted to the accounts appropriately




  • High school diploma or GED equivalent, minimum
  • Knowledge of basic accounting principles
  • 2yrs of call center/medical/insurance/collections experience
  • Ability to work collaboratively in a team environment
  • Has effective written and verbal communication skills
  • Communicate effectively as demonstrated through professional written and verbal skills


  • Computer
    • Keyboarding and 10-Key proficiency
    • Mouse proficiency
    • PC applications in a Windows environment, with specific emphasis on MS Excel, MS Word, and MS Outlook
  • Organizational
    • Prioritize workload
    • Manages expected volume of work
    • Adapts well to change
    • Solves problems quickly and escalates appropriate problems to Supervisor


Pay,Benefits, & Work Schedule


  • Full Time (40hours/week)
  • Day Shift
  • 8:30am-5:00pm
  • Non Contract



Location/Community Information

Minneapolis boasts being both cosmopolitan yet small enough that you can find a place to call home whether on a lake, golf course, or in an adjoining suburb. With the fast pace of activity there are professional sports, theater, or enough parks for a quiet walk. The area has numerous schools and colleges, both public or private, and enough teams for all weekend athletes to join.

  • Located in Minneapolis
  • Population = 380,000
  • Service Area = 2,882,245

Community Resource Links:

Community Information                           School Digger

Explore Minnesota                                    MN Dept of Education

Minneapolis St. Paul Magazine              St. Paul Pioneer Press

Twin Cities Living Magazine                   Star Tribune

Closing Statement

If you are interested in becoming part of our award winning team of professionals, please apply online today. Allina Hospitals & Clinics is committed to providing Equal Employment Opportunities to all employees and applicants. EEO / AA


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