Humera, formerly Dolphin Staffing, is looking for a professional and friendly front desk receptionist for the financial department of a busy community clinic. We're specifically looking that has the ability to communicate over the phone and in person to Spanish and English speaking patients.
Primary Responsibilities:
- Greeting patients via telephone and in person
- Confirming patient demographics and insurance information in Dentrix and/or Epic
- Reviewing patient's financial details and answering basic questions before escalating issues as needed
Requirements:
- Must be bilingual in Spanish
- Must have minimum of 6 months experience working with Epic software
- Previous experience working with customers in a fast-paced environment
- Ability to treat customers with a great deal of respect when dealing with confidential information
- Preferred experience working within Dentrix, Epic, or other medical databases
