Pro Staff

Help Desk Specialist Job

Employer
Location
CROSSLAKE, MN
Posted
Mar 16, 2012
Closes
Apr 04, 2012
Job Type
Contract
Employment Status
Full Time
Pro Staff is seeking IT Helpdesk/ Engineer support for a busy Client Company in the Brainerd area. Initial opportunity will be Part-time hours, but could lead into Full-time hours. Ideal candidate expresses superior phone skills, energetic and overall excellent customer service. Dive into this Part-time opportunity today!!! Apply today at www.prostaff.com or contact our office TODAY at 218.825.0434

Requirements
Education:
?Two year degree in Information Technology or related field
Experience Required:
?Five years experience in customer service
?Two years experience in a call center environment
?Experience with a technology help desk system
?Experience with software testing
?Proficient Microsoft Word, Excel, Outlook (Microsoft Office) and Internet skills
Responsibilities:
Provide first-level technical support
Manage technical incidents through standard procedures
Perform quality assurance test analyst tasks
Manage software defects identified through testing
Apply now to lean more about this position at www.prostaff.com or contact Pro Staff directly at 218.825.0434. As a Pro Staff employee you are eligible for a comprehensive benefits package including medical, dental and vision care options, holiday pay, 401K savings plan, educational discounts and bonus opportunities for service and referrals.

Division: Pro Staff
Job ID: 500118056

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