Guest Service Representative
Allina Hospitals & Clinics is a not-for-profit system of hospitals, clinics and other health care services with more than 23,500 employees, 5,000 physicians and 2,500 volunteers dedicated to meeting the lifelong health care needs of patients and communities throughout Minnesota and western Wisconsin. Allina is a vibrant, growing organization with opportunities to suit your professional skills and a diverse work environment to match your specific interests. We believe employees are our greatest asset and are dedicated to helping you develop and maximize your professional skills.
United Hospital, located in downtown St. Paul, Minn., is the largest hospital in the Twin Cities east metro area, providing a full range of health care services to 200,000 inpatients and outpatients each year. With 3,400 employees, more than 1,000 physicians and 546 licensed beds, United Hospital has earned a reputation for excellence in patient care and state-of-the-art facilities, including innovative programs such as the John Nasseff Heart Hospital and John Nasseff Neuroscience Institute.
United Hospital is proud to be recognized as an ANCC Magnet Hospital.
An established, award-winning Electronic Medical Record is utilized.
ResponsibilitiesProvides exemplary customer service to families and visitors in a respectful, warm, and professional manner. Coordinates reservations and check in and check out of Lipschultz Apartment guests, enrolls new members to the Serving Senior program, directs and escorts patients and visitors from the main entrance of the hospital to major points of service. Provides information and hospitality to family and visitors waiting in the surgical and critical care waiting areas, Lobby and ED. Assist customers/guests with specific requests and solve problems using independent judgement and discretion.
- High school graduate or equivalent
- Strong customer service skills & computer skills
Ability to work above hired FTE status to cover other team members shifts, as needed, due to vacation, illness, etc., is an essential function of this job to meet business needs
Pay,Benefits, & Work Schedule
- Part time (12 hours/week)
- Day/Evening Shifts
- Every other weekend rotation
- Work Schedule: Any combination of 6:30am-2:30pm, 10am-6pm, 10am-6:30pm, 6:30pm-3am - must be able to work any of these shifts
With beautiful natural settings along the Mississippi River, St. Paul embodies a large ethnically diverse population with restaurants, cultural entertainment, and shopping venues for everyone. Downtown St. Paul features a number of historic buildings including the State Capitol, the Fitzgerald Theater (home to Garrison Keillor's "A Prairie Home Companion"), the Landmark Center, the St. Paul Hotel, and breathtaking views of the Mississippi River. The city is also home to the Science Museum of MN, the Xcel Energy Center (home of the MN Wild hockey team), and the MN History Center. St. Paul offers many private, alternative, and public school options from elementary through college and a wide array of housing options from old historic homes to new construction. The Twin Cities is consistently ranked near the top of Fortune's list of best cities in the world for work and family. A healthy business climate, opportunities for employment, good transportation, and an entrepreneurial environment are amongst the contributing factors.
- Located in St. Paul
- Population = 287,000
- Service Area = 1,600,000
Community Resource Links:
If you are interested in becoming part of our award winning team of professionals, please apply online today. Allina Hospitals & Clinics is committed to providing Equal Employment Opportunities to all employees and applicants. EEO / AA