Manager of Scheduling
Recruitment Type: Open Competitive to internal and external applicants.
Metro Transit is the largest provider of transit service in the Minneapolis-St. Paul seven-county metropolitan area and one of the country's largest transit systems. We operate bus and rail service, essential to the region's mobility, and provide resources for carpooling, vanpooling and bike commuting. Metro Transit helps people get where they're going, makes a dent in the region's ever-growing congestion and promotes a cleaner environment.
Primary Purpose of the Position:
To plan and manage all scheduling of Metro Transit regular route service so that schedules are reliable, efficient, within budget, and conform to contractual agreements between Metro Transit and the ATU Local 1005. To manage and control all functions of the HASTUS scheduling software. To communicate information on past, current and future transit services and schedules throughout the agency. To represent Metro Transit on scheduling issues with other regional transit providers.
The position is essential because the Manager of Scheduling is responsible for ensuring that all bus and train schedules are prepared efficiently for the quarterly service changes and driver picks, and that all documents related to the scheduling and picking process are produced and distributed in an accurate and timely manner, and in compliance with the ATU contract.
- Plans, establishes priorities, assigns work, monitors progress, and evaluates results of work unit activities and projects. Develops annual schedule of drivers picks, including deadlines. Monitors for adherence to deadlines.
- Supervises quarterly run cut and preparation of materials for drivers pick, including leading Service Review meetings.
- Maintains the HASTUS scheduling applications and coordinate training and documentation of HASTUS tasks.
- Supervises, evaluates performance and develops employees on a direct report. Counsels, coaches, and maintains documentation on employees and performs other employee relation activities.
- Develops the annual bus and rail service plan and report on adherence to budget.
- Reviews schedules for consistency with service plan, agency standards, and union contract. Reviews schedules for cost efficiency and effectiveness with regard to schedule planning standards for frequency, running time and recovery time.
- Designs and prepares reports and analysis of existing service and upcoming service changes
- Identifies and implements needed improvements in the scheduling procedures, to achieve improved efficiency of the schedules and of the scheduling process.
- Participates on agency committees and task forces for scheduling related projects
- Develops annual section operating budget, monitor expenditures to ensure adherence to budget.
- Performs other related duties as assigned or apparent.
- BA degree in planning, business administration, transportation or related field plus five (5) years of progressively responsible experience in transit planning and scheduling or related transit experience OR a combination of education and or experience totaling nine (9) years of responsible experience in transit planning and scheduling or related transit experience without a degree.
- Three years supervisory experience.
- Experience with HASTUS desired.
- Knowledge of computerized scheduling systems. Experience with HASTUS preferred.
- Knowledge of Metro Transit’s scheduling procedures and route structure, or proven ability to quickly gain that knowledge.
- Knowledge of ATU and Metro Transit labor agreement provisions and their impacts on scheduling, or knowledge of similar agreements at other transit agencies.
- Intermediate skill level in MS Excel. Basic skill level in MS Word and PowerPoint, and using the internet.
- Ability to communicate well in both written and verbal form.
- Ability to effectively present information to top management, public groups or Council members.
- Ability to respond to common inquiries or complaints from internal and external customers.
- Ability to read, analyze and interpret common technical journals, financial reports and legal documents.
- Ability to calculate figures and amounts such as discounts, interest and percentages.
- Ability to apply concepts of basic algebra and geometry.
- Ability to develop, motivate and foster collaborative relationships both inside and outside the organization.
Union/Grade: TMSA/Grade 10
FLSA Status: Exempt
Safety Sensitive: No
The majority of work time is performed in a standard office setting. Some travel for business meetings within the Metropolitan area will be required.
Regularly required to sit for long periods, stand/walk occasionally, speak, hear normal conversation and telephone ring tones, operate a computer and other office equipment, reach with hands/arms frequently below chest height and occasionally overhead. Must occasionally lift/carry/push/pull up to 10 pounds. This position requires some lifting and moving of boxes, boards, laptop, projector and other equipment necessary for public meetings. Must have adequate close vision for reading and computer work.
The selection process consists of a review of your education and experience and how it relates to the duties of this position. This review is based on your answers to the supplemental questions and other application materials you submit. Applications of those who best meet the qualifications will be forwarded to the hiring manager for further consideration for possible oral exam and selection interview.
All offers are conditioned upon a review and verification of education and employment as well as passing a preemployment drug-screen.
Offers are also conditioned upon passing a criminal background check. Convictions are not an automatic disqualification from the selection process. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis. Convictions are reviewed based upon the relatedness of the conviction to duties of the position as well as a candidate's ability to demonstrate adequate rehabilitation.
Metropolitan Council employees who are applying for positions which are, Safety Sensitive, supervisory/managerial; are located in Finance, Information Services (IS), Human Resources; or have access to financial records, files/databases, cash, vouchers, transit fare cards will be required to pass a criminal background check.
The Metropolitan Council is an Equal Opportunity/Affirmative Action Employer. If you have a disability that requires accommodation during the selection process, please notify human resources at 612-349-7558.