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Top Talent Solutions is looking for a Call Center Team Lead for an exciting opportunity at a company located in Bloomington.
1. Call Center Management
2. Train call center representatives
3. Audit collected data and monitor progress
4. Forecast needs and establish goals
5. Manage budget in cost-effective manner
6. Act as liaison between phone room and management
1. Previous experience in a call center environment
2. Ability to manage a team of employees
3. Strong customer service and interpersonal skills
4. Flexible and organized
Top Talent Solutions offers immediate placements for temporary, temp-to-hire and direct hire positions in all industries – from light industrial to administrative, and everything in between. But, we go a step further to offer you the personal touch that’s missing from so many other employment firms. Locally owned and operated, with multiple locations throughout Minneapolis and St. Paul, Top Talent Solutions works with nearly 1000 of the top companies in the region – from small businesses to national corporations. Our vast network allows us to build the strategic partnerships that, ultimately, you will benefit from.
Top Talent Solutions is in Equal Opportunity and Drug Free Employer.