Customer Specialist Trainee
You’ve worked hard developing your customer service, sales and business skills. Put your talents to use when you become a part of an innovative team based sales structure with the Walser Automotive Group. As a Customer Specialist Trainee, you will complete 14 weeks of corporate and on the job training that will prepare you for the Customer Specialist role. Walser’s training program will teach you valuable lessons to develop skills in sales, customer service and financing.
This opportunity is part of our DRIVE Management Training Program. Walser’s DRIVE Management Training Program provides you with the skills necessary to advance your career in as little as 9 months. This innovative and self-directed program gives you access to the best training in the Twin Cities Automotive sector, as well as a defined career path. Join our success story. You are in the driver’s seat.
As a member of this fast-paced team, you’ll be responsible for:• Setting appointments from internet and phone leads • Working with walk-in customers • Fostering relationships with customers • Leading customers through the entire sales process • Educating customers on financial products and financing options available to them • Following up with customers after the purchase • Other miscellaneous duties as required
We’ll help grow your career with: • Paid corporate training and ongoing employee development in a negotiation free sales environment • Valuable training and experience in sales and financing • Opportunity to grow within our group, which includes: 15 dealerships spanning from Brooklyn Park, MN to Burnsville, MN • Ability to sell vehicles from all of our locations in a team based sales structure
At Walser, we’re passionate about providing all of our customers with the best experience possible. We call it the Walser Way. The Walser Way means we give you the absolute lowest price up front - no waiting. Our goal is to satisfy your vehicle and service needs while maintaining a transparent, friendly process.
This philosophy carries into everything we do. We are an innovative company that offers a fast paced work environment where no two days are the same. Walser Automotive offers exciting opportunities in every aspect of the automotive business and a career path that provides personal and professional growth. Promotions are based on productivity, leadership and customer satisfaction.
- Must have a valid driver's license in state of residence
- Must meet Walser driving standards (have a good driving record)
- Must have excellent phone and computer skills
- Must have a friendly up-beat attitude and be a team player
- Professional attitude and appearance
- A strong customer service mentality
- Bachelor’s degree strongly preferred, but not required.