Enrollment Specialist/Customer Service

Location
US-MN-Chanhassen
Salary
$12.00 - $14.00 / Hour
Posted
Apr 13, 2012
Closes
May 13, 2012
Category
Customer Service
Employment Status
Full Time


ENROLLMENT SPECIALIST/CUSTOMER SERVICE
This is an excellent opportunity for a candidate with strong medical terminology, customer service and phone skills!

** APPLY ONLINE NOW: http://www.therightstaff.us/application.htm. **
For immediate consideration, qualified candidates may send a MS Word resume to:edn4@therightstaff.com

HOURS: 8 am ' 5 pm Monday ' Friday
This is a temporary position.

DESCRIPTION/DUTIES:
Outbound calling to identified customers explaining program benefits. The purpose is to encourage enrollment. Duties also include: administrative tasks associated with enrollment, non-clinical patient contact for current enrollee's, and monthly courtesy calls to obtain updated information. This Customer Service position requires an empathic skill set and strong interpersonal skills.

KNOWLEDGE AND EXPERIENCE REQUIREMENTS:
Knowledgeable regarding medical terminology, excellent telephone etiquette
Three plus years in outbound calling in a Customer Service role
Strong communication skills
Basic computer skills in: Microsoft Word, Excel, Access and Outlook

EDUCATION:
High School Diploma

THE RIGHT STAFF wants to help you succeed! We want to get to know you, your skills, interests and goals. Our team of seasoned professionals works to match you to the best job, best fit, and best location. We provide interview coaching. We can connect you with some of the area's leading employers. We are here to help you!

Temporary assignments to full-time permanent position, THE RIGHT STAFF is ready to assist you! Let us help you create YOUR success!

We thank all interested candidates. However, only those selected for interviews will be contacted.