Director-Patient Accounts

This position is responsible for directing the work of a minimum of 40 employees, including two supervisors and one manager, to assure the best possible customer service experience with the collection of patient liability accounts in an EPIC SBO environment.  This position will also have direct responsibility for support services staff and management of specialty lines of business that includes payer teams. Responsible for the management of contracted vendors. 


Degree in business management, health care of a related field or 7 years experience in a health care Central Business Office with provider/payer billing and emphasis on customer service, at least 4 years was in a supervisory or higher position. 

Must have EPIC certification in either Hospital Billing, Professional Billing for Single Billing Office (SBO).    

About Fairview

For more than 100 years, Fairview has been improving the health of the communities we serve. We have grown into one of Minnesota’s largest nonprofit organizations. Today, we are more than 20,000 employees providing exceptional care and leading health care innovations that will sustain us into the future.

We partner with one of the nation’s top research and teaching facilities - the University of Minnesota and its Academic Health Center. Our partnership is a national model that enables us to provide breakthrough medicine to our patients.

Our caregivers and leaders are re-envisioning patient care during a time of transformational change in health care. From ground-breaking care models in our primary care facilities to unique collaborative relationships with payers and employers and implementation of new technologies, we’re committed to improving the overall value of our clinical quality and experience for our patients as we reduce the cost of care.

We are hospitals, clinics, home care, hospice, rehabilitation, pharmacy services and much more. To the communities we serve, we are known as a healthcare leader, community partner and trusted advocate. As an employer, we nurture the teamwork, passion and excellence needed to deliver our promise of exceptional care to our patients.

We offer competitive compensation and comprehensive benefits to fit your life.

See current job openings and apply online

EEO/AA Employer