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This position is responsible for providing excellent customer service to members, practitioner’s offices, office staff and health plans. The Intake Coordinator educates and informs callers on BHP requirements, BHP’s systems, procedural codes, billing and network questions. Intake Coordinator assists in scheduling the initial or crisis appointments to members of commercial and government plan insurances. The Intake Coordinator is also responsible for completing all telephonic and web requests for authorization. Intake Coordinators are cross trained to work within other departments to provide coverage or assistance when additional staffing is needed.
Minimum Qualifications: Bachelor's Degree with 1 year experience in a behavioral related field, managed care or call center.
Preferred Qualifications: Bachelor's Degree in Human Services related field with 2-3 years experience in behavioral related field, manager care or call center.
For more than 100 years, Fairview has been improving the health of the communities we serve. We have grown into one of Minnesota’s largest nonprofit organizations. Today, we are more than 20,000 employees providing exceptional care and leading health care innovations that will sustain us into the future.
We partner with one of the nation’s top research and teaching facilities - the University of Minnesota and its Academic Health Center. Our partnership is a national model that enables us to provide breakthrough medicine to our patients.
Our caregivers and leaders are re-envisioning patient care during a time of transformational change in health care. From ground-breaking care models in our primary care facilities to unique collaborative relationships with payers and employers and implementation of new technologies, we’re committed to improving the overall value of our clinical quality and experience for our patients as we reduce the cost of care.
We are hospitals, clinics, home care, hospice, rehabilitation, pharmacy services and much more. To the communities we serve, we are known as a healthcare leader, community partner and trusted advocate. As an employer, we nurture the teamwork, passion and excellence needed to deliver our promise of exceptional care to our patients.
We offer competitive compensation and comprehensive benefits to fit your life.
See current job openings and apply online at:fairview.org/careers