Phone Specialist

Location
Burnsville, MN
Salary
$10.50/hr plus commission
Posted
Apr 16, 2012
Closes
May 16, 2012
Ref
12-0112
Employment Status
Part Time

Requisition Number: 12-0112

Title: Phone Specialist

City: Burnsville, MN

Work Hours: Combination of Days/Eves/Saturdays

Description:

The Walser Automotive Group's service departments are busier than ever! We are looking for an experienced Phone Specialist to work in our Service Call Center in Burnsville.

Primary responsibilities will include:

  • Scheduling service appointments
  • Advise on recommended maintenance
  • Confirming scheduled appointments
  • Rescheduling missed appointments
  • Checking for open recalls

Hours:

Evenings (3:00pm-9:00pm, Fridays only until 6:00pm) and Saturdays (7:00am-4:00pm)

Compensation:
$10.50/hr plus commission

Requirements

  • Prior call center experience preferred
  • Must have experience with heavy call volumes
  • Must have strong customer service background
  • Must have excellent verbal and written communication skills
  • Must be punctual and reliable