Supervisor, Lab Support Services

Park Nicollet Methodist Hospital, St. Louis Park
Apr 17, 2012
May 08, 2012
Employment Status
Full Time
Department: Phlebotomy 7209
Education requirement: Associate's Degree
Experience Required: 2+ years
Union Representation: Non-Union (100)
Work Schedule: M-F
Hours per pay period: 80
Job ID: 31495
Job Code: 1CBA
Date posted: Apr 17, 2012

Position Summary

The Lab Support Services Supervisor provides supervision and daily work direction to Phlebotomy and Lab Assistant staff within Methodist Hospital. The key areas of responsibility include support to ensure goals and objectives are obtained through the planning, implementation, and directing of processes and support personnel. Will exercise and demonstrate imagination and creative abilities to respond to situations. Identifies unique or complex problem areas and develops recommendations. Assume responsibility for monitoring employee's adherence to PNHS policies and procedures to ensure uninterrupted quality personalized care and service to our customers.

An AD is required in a health science field along with 2 years laboratory experience.  BS, ASCP certification and leadership experience preferred.

Special Knowledge/Skill/Certifications/Licenses: Strong customer service background.

Additional Information

The Organization

Rooted in suburban Minneapolis, Minnesota, Park Nicollet Health Services (PNHS) is an integrated health care delivery organization. The two largest entities that comprise PNHS are Park Nicollet Methodist Hospital, a 426-bed community hospital located in St. Louis Park, and Park Nicollet Clinic, a 500-plus, physician multi-specialty group with 25 offices in Minneapolis and its southern, western, and northern suburbs.  PNHS truly is an integrated system, as processes of care are designed and managed across these entities to optimize the delivery of care for the patients and communities served.  

Park Nicollet Mission, Vision and Values

Our mission is to care for and support the health, healing and learning of those we serve.

Everyone caring, every day, creating with the individuals we serve, optimal health and greater value.


Excellence  is the standard we apply to our work, achieving best possible outcomes and upholding the highest professional standards.

Caring  is our heartfelt motivation to serve our patients and create the best possible experience.

Stewardship  is our commitment to create ever greater value with the resources entrusted to us.

Joy  is what we experience when serving our patients and each other through a job well done.

Learning  is the way we continually improve and create knowledge and value that can be shared.

What makes us unique?

Park Nicollet Health Services is a strong, stable and organically grown multi-specialty group practice within the affluent and highly educated western Twin City metropolitan area.  PNHS has a long-standing commitment to quality, proficiency and stewardship, and has embarked on a pioneering effort to study, adopt and integrate the Toyota Production System's Lean Methodology (Kaizen), enhancing previous gains realized from its Six Sigma efforts. Although PNHS has developed and engaged in strong business partnerships with local competitors, having a single hospital focus adds to its list of strengths and advantages.  PNHS was one of the first integrated healthcare systems in the nation to adopt a unit medical record that is now electronic and ubiquitous.  

To learn more about our organization, including our award winning care, please visit our website at

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