Responsibilities:
Handle 80-90 calls each day in a professional manner
Provide customers with pricing, product information, parts availability, parts number changes, machine promotion, etc.
Handle customer complaints and provide resolution to ensure customer satisfaction
Process credits and rebills
Requirements:
At least 2 years of customer service, preferably in a manufacturing call center environment
Experience with ERP systems, such as BAAN
Strong computer skills
Professional phone skills
Organized and detail-oriented
College education preferred
Top Talent Solutions offers immediate placements for temporary, temp-to-hire and direct hire positions in all industries- from light industrial to administrative, and everything in between. But, we go a step further to offer you the personal touch that's missing from so many other employment firms. Locally owned and operated, with multiple locations throughout Minneapolis and St. Paul, Top Talent Solutions works with nearly 1000 of the top companies in the region- from small businesses to national corporations. Our vast network allows us to build the strategic partnerships that, ultimately, you will benefit from.
Top Talent Solutions is an Equal Opportunity and Drug Free Employer.
