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50+ In-bound Call Center Reps to work Direct Hire for an exciting opportunity with a Fortune 500 company located in Minnetonka!!
Excellent Benefits for all Employees!
-28 days of paid vacation your first year
-Opportunity for professional growth!
· Elicits and records customer information and inquiries, following prompts from a computerized system
· Saves and retains customers by identifying reasons for the request to disconnect and overcoming concerns in an effort to retain customers
· Develops and maintains up-to-date knowledge of the Company’s products, programming and marketing campaigns in order to effectively sell new or upgraded services
· Resolves customer complaints/concerns through active listening, empathy, and professionalism
· Aligns product and feature benefits, pricing, to the need of the customer
· Promotes, recommends, and sells the value of the products and services based on a logical relationship to the customer’s needs and interests.
· Meets or exceeds budgeted retention goals for all product lines. Demonstrates the ability to meet individual performance goals
· Demonstrates proficiency in technical troubleshooting of all product lines, with the ability to articulate relevant information and directions in an organized and concise manner.
Top Talent Solutions offers immediate placements for temporary, temp-to-hire and direct hire positions in all industries – from light industrial to administrative, and everything in between. But, we go a step further to offer you the personal touch that’s missing from so many other employment firms. Locally owned and operated, with multiple locations throughout Minneapolis and St. Paul, Top Talent Solutions works with nearly 1000 of the top companies in the region – from small businesses to national corporations. Our vast network allows us to build the strategic partnerships that, ultimately, you will benefit from.
Top Talent Solutions is in Equal Opportunity and Drug Free Employer.