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· Data entry of patient payments, insurance receipts and denials for assigned accounts in an accurate manner.
· Maintain and monitor assigned accounts to ensure prompt payments and proper billing of health plans and/or patients. Follow the collection procedures for private balance accounts aged over 60 days.
· Respond to patient inquiries regarding accounts in a knowledgeable and courteous manner. document eat patient contact.
· Follow all protocols for account maintenance.
· Perform miscellaneous billing tasks delegated.
· Other duties as assigned.