Receptionist, Medical I
Education requirement: N/A
Experience Required: None
Union Representation: Non-Union (100)
Work Schedule: On Call only
Hours per pay period: 00
Job ID: 32944
Job Code: 5BB
Date posted: Nov 25, 2012
Provide support to the department/site ensuring quality service through timely and courteous assistance. Provide service support to patients who request our care. Support front desk duties and check-in responsibilities either in a permanent or rotating manner. Answer calls in a timely, pleasant and professional manner, document service requests, schedule appointments according to provider rules and guidelines, confer with patient to obtain and confirm pertinent billing and demographic information, accurately enter patient information into system. High School education or equivalent, 6 months related experience and basic computer skills preferred. Strong verbal and written communication, human relations sensitivity, listening and telephone etiquette skills, medical terminology knowledge desirable, accurate keyboarding skills. ability to promote and maintain good patient relations and patient confidentiality.
Rooted in suburban Minneapolis, Minnesota, Park Nicollet Health Services (PNHS) is an integrated health care delivery organization. The two largest entities that comprise PNHS are Park Nicollet Methodist Hospital, a 426-bed community hospital located in St. Louis Park, and Park Nicollet Clinic, a 500-plus, physician multi-specialty group with 25 offices in Minneapolis and its southern, western, and northern suburbs. PNHS truly is an integrated system, as processes of care are designed and managed across these entities to optimize the delivery of care for the patients and communities served.
Park Nicollet Mission, Vision and Values
Mission: Our mission is to care for and support the health, healing and learning of those we serve.
Vision: Everyone caring, every day, creating with the individuals we serve, optimal health and greater value.
Excellenceis the standard we apply to our work, achieving best possible outcomes and upholding the highest professional standards.
Caringis our heartfelt motivation to serve our patients and create the best possible experience.
Stewardshipis our commitment to create ever greater value with the resources entrusted to us.
Joyis what we experience when serving our patients and each other through a job well done.
Learningis the way we continually improve and create knowledge and value that can be shared.
What makes us unique?
Park Nicollet Health Services is a strong, stable and organically grown multi-specialty group practice within the affluent and highly educated western Twin City metropolitan area. PNHS has a long-standing commitment to quality, proficiency and stewardship, and has embarked on a pioneering effort to study, adopt and integrate the Toyota Production System’s Lean Methodology (Kaizen), enhancing previous gains realized from its Six Sigma efforts. Although PNHS has developed and engaged in strong business partnerships with local competitors, having a single hospital focus adds to its list of strengths and advantages. PNHS was one of the first integrated healthcare systems in the nation to adopt a unit medical record that is now electronic and ubiquitous.
To learn more about our organization, including our award winning care, please visit our website at www.parknicollet.com.