Client Services Representative

Location
Minnetonka
Posted
Nov 30, 2012
Closes
Dec 30, 2012
Category
Customer Service
Job Type
Employee
Employment Status
Full Time

Vanco Services, LLC is seeking a talented and reliable individual for an entry level Client Services position. Recent grads encouraged to apply.

Located in Minnetonka, Vanco Services is a highly regarded and rapidly growing financial technology company that provides secure, web-based electronic payment solutions to more than 20,000 clients in a variety of industries nationwide. Our payment solutions include ACH (direct debit) processing, credit & debit card processing, web payments and more.

Our company has earned a reputation as a trusted industry leader by offering an unparalleled mix of technology, commitment to security and confidentiality, experience, and superior customer service.

Responsibilities
- Training clients via the phone
- Answering incoming calls and responding to inquiries from clients.
- Making outbound follow-up calls.
- Researching and troubleshooting issues.

Education
  2 Year Degree or equivalent experience

Qualifications
- Strong Written and Verbal Communication Skills
- Excellent Problem Solving Skills
- Excellent Attention to Detail
- Ability to Learn Quickly and Work Independently
- Ability to Multi-Task in a Fast-Paced Environment


Benefits
Vanco values the effort of its employees in helping our company. Full-time Vanco employees receive the following benefits:
- Medical
- Dental
- Life insurance
- Long-term disability insurance
- Paid vacation
- Paid holidays
- Paid sick time
- Flex benefits for health care and daycare
- 401(k)

Hours: Monday through Friday 8:00 AM to 4:30PM