Allina Health

Patient Account Specialist (River Falls)

River Falls WI
Dec 16, 2012
Dec 18, 2012
Employment Status
Part Time


Allina Health is a not-for-profit system of hospitals, clinics and other health care services with more than 23,500 employees, 5,000 physicians and 2,500 volunteers dedicated to meeting the lifelong health care needs of patients and communities throughout Minnesota and western Wisconsin. Allina is a vibrant, growing organization with opportunities to suit your professional skills and a diverse work environment to match your specific interests. We believe employees are our greatest asset and are dedicated to helping you develop and maximize your professional skills.

River Falls Area Hospital (RFAH) is located in River Falls, Wis., just 30 minutes east of St. Paul, Minnesota. RFAH has 20 staffed beds, 210 employees and more than 156 affiliated physicians. The shared medical campus includes primary care and specialty clinics, a long-term care facility and a wellness and fitness center. A broad range of inpatient and outpatient hospital services are provided to approximately 28,000 patients each year.


  • Pre-register patients by phone interview
  • Verify insurance eligibility, benefits, and authorization
  • Obtain patient signatures for various documents and scan into electronic registration system as needed
  • Perform quality customer service over the phone
  • Assist patients with billing and insurance questions
  • Schedule Radiology appointments




  • High school diploma or GED is required
  • Medical terminology required
  • 2 years customer service experience
  • 1 - 2 years general office experience & 3 years of revenue cycle experience
  • Window based computer experience and knowledge
  • Excellian/Epic experience a plus


  • PC experience
  • Proficient at typing, a minimum of 40 WPM
  • Excellent customer service skills

Pay,Benefits, & Work Schedule

  • Part-time: 32 hours/week
  • Day/Evening/Night Shifts
  • Monday - Friday, primarily days
  • Occasional weekends
  • Non Contract


Location/Community Information

Ranked one of the "best small cities" in the country by Demographic Daily, River Falls truly is a great place to work and live. The River Falls community has the advantage of maintaining a small town atmosphere while benefiting from all the resources of the Twin Cities just 35 minutes away.   River Falls is home to the University of Wisconsin-River Falls and the Chippewa Valley Technical College.  Whether it's taking advantage of the recreational opportunities of the Kinnickinnic River, a nationally recognized class one trout stream, River Falls invites you to "Grow with the flow" as a resident of our exceptional community. River Falls offers the perfect combination of small-town comfort, wide range of outdoor and cultural activities, diverse and active downtown, and convenient access to all that the nearby Twin Cities have to offer.

River Falls:

  • Located 35 miles East of the Twin Cities
  • Population = 14,343

Community Resource Links:

Community Information                           School Digger

Explore Minnesota                                    MN Dept of Education

Minneapolis St. Paul Magazine              St. Paul Pioneer Press

Twin Cities Living Magazine                   Star Tribune

Closing Statement

If you are interested in becoming part of our award winning team of professionals, please apply online today. Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EEO / AA