Manager of Specialty Operations Job

St. Paul, MN, 55101
Dec 05, 2012
Jan 13, 2013
Employment Status
Full Time
Manager of Specialty Operations

Job ID:: 25579
Department:: Eye Care Admin
City:: St. Paul, MN
Location:: HP - St Paul Specialty Center 401
Position Type:: Full-Time
Anticipated Work Schedule::
Hrs/Pay Period:: 80

Job Description::

The culture at HealthPartners is one of ownership, pride, service, and most importantly, partnership. That spirit of partnership among employees, and with patients and the community is just one of the many reasons we were recently named one of the Twin Cities best places to work by the Minneapolis/St. Paul Business Journal. Join us for a career that offers respect, support and encouragement. You’ll stay for the power of partnership.

HealthPartners is currently seeking a Manager of Specialty Operations to join our dynamic, Eye Care team. This position provides overall leadership across six locations and will partner with the Department Head, Administrative Director and Eye Care Supervisor to identify department and clinic priorities and goals.


* Direct department operations, financials and patient centered performance of the clerical and clinical staff.

* Manage the Eye Care Supervisor, Business Systems Supervisor and other front line staff as needed.

* Plan and implement key HPMG and Specialty care goals and objectives including but not limited to implementation of best practice, quality improvement initiatives and execution of prepared practice teams.

* Assure implementation of patient centered goals.

* Lead, mentor and coach staff.

* Work in collaboration with other primary and specialty care managers and directors to coordinate care and provide adequate staffing for all clinic sites to assure the patient care experience is seamless for the patient.

* Identify trends, monitor and report progress toward goals and creatively problem solve areas of concern needing improvement.

* Work with staff physicians, lead physicians and department heads to assure the operations of the clinic maximize physician time and create an environment staff and physicians enjoy.

Required Qualifications:

* Bachelor’s degree Healthcare Administration, Management or related field

* 5 to 7 years leadership/management experience in a healthcare/clinical setting

* Demonstrated organizational and problem solving skills

* Demonstrated project management, team building and delegation skills

* Demonstrated change management skills

* Experience in Specialty Clinic Setting preferred

* Eye Care experience preferred

About the Eye Care Department:

Our dedicated optometrists and ophthalmologists are committed to helping patients achieve the best attainable vision, whether through glasses, contact lenses, refractive surgery or other medical or surgical intervention. The HealthPartners Medical Group provides an integrated eye care approach that provides top quality routine, medical or surgical evaluation of the eyes. Our teams utilize our electronic medical record, EPIC, so eye care and health care records are accessible to the entire health care team! That’s the advantage of completely integrated care. Our team even allows patients to make appointments online!

HealthPartners, nationally acclaimed for providing outstanding patient care, offers a comprehensive benefits package. To see a complete job description and/or to apply for this position, please visit, click on job opportunities and search for Job ID #25579.

Health is what we do. Partnership is how we do it.


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