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Our company is recruiting for multiple benefits representatives to answer phone calls from internal and past employees concerning company benefits. These questions from employees may involve something as simple as a co pay question or a more complicated 401(k) or bonus related question. This is a Tier 1 level role so any problematic calls will be escalated to a Tier 2 Benefits rep level.
Must have a minimum of 2 years of experience handling these types of questions for employees.
These are contract positions that will run anywhere from 4 to 8 months. There is the chance that one or more could go permanent but that won't be determined until many months down the road.