The Right Staff

Bilingual PhotoCake Technical Support Specialist

Dec 27, 2012
Jan 26, 2013
Employment Status
Full Time
THE RIGHT STAFF has openings for Long term Contract to Hire positions in Bilingual Technical Support/Help Desk roles in Ramsey, MN.

Hours: Monday - Friday - 10: 15 AM - 7: 00 PM
(Wednesday's Off) or one day off during the week - TBD (Tues, Wed, or Thur.)
Saturday - 7: 00 AM - 2: 00 PM
The two big components to this PC Tech Support position is Excel and website application knowledge and content management.

· Answers inbound calls from customers and answers questions about our print-on-demand systems
· Processes and tracks customer orders
· Professional phone manner and the ability to work independently
· Ability to troubleshoot and resolve issues
· Ability to multi-task with projects
· Ability to utilize online resources while solving problems
· Ability to talk and enter customer data at the same time
· Ability to maintain records and data utilizing various automated systems, which may include creating spreadsheets, developing tracking systems/spreadsheets, setting up files, etc.

· Minimum high school diploma or equivalent
· 3-5 years customer service experience
Must be proficient with Microsoft Excel

Candidates must have solid job tenure and employment history, and the ability to pass a criminal background check and drug test.

Starting wage: $16/hour

For Immediate consideration please apply online at: Arg=user_login

We thank all interested candidates. However, only those selected for interviews will be contacted.

THE RIGHT STAFF wants to help you succeed! We want to get to know you, your skills, interests and goals. Our team of seasoned professionals works to match you to the best job, best fit, and best location. We provide interview coaching. We can connect you with some of the area's leading employers. We are here to help you!

Temporary assignments to full-time permanent position, THE RIGHT STAFF is ready to assist you! Let us help you create YOUR success!

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