Skip to content

Humera - Administrative and Professional Staffing

Asset Manager

This job has now expired

Employer
Humera - Administrative and Professional Staffing
Posted
Thursday, January 10, 2013
Closes
Monday, January 14, 2013
Location
Bloomington, MN, USA
Employment Status

Further information

Job Description:
Humera is currently seeking an IT Asset Manager. This is a long term opportunity working at a Fortune 1000 industrial manufacturing company in Bloomington. The successful candidate will be bright, self-motivated, flexible and enthusiastic, a valuable member of the IT support team, who has a good working knowledge of, and experience in, providing IT support.
Responsibilities:
  • Establishes and implements hardware and software acquisition, protection, maintenance and retention policies, standards and procedures and ensures their alignment with IT standards and strategy
  • Investigates available hardware and software products, evaluates procedures for appropriateness based on user requirements and makes recommendations to management
  • Coordinates with the procurement function to interview, select and negotiate with hardware and software vendors in order to purchase the appropriate equipment at the lowest cost
  • Reviews licenses and/or contracts to ensure that hardware and software equipment is covered by the contract and properly documented
  • Update asset database, software/hardware tracking
  • Mobile device support (ordering, activation, questions, warranty exchanges, setting standards, rental phones, arranging support calls with wireless vendor, etc.)
  • Computer leasing (PC inventory, requests\upgrades, ordering, managing, coordinate lease scheduling with the end user, driving lease process from end to end)
  • Process incoming computer requests/upgrades
  • Hardware and Software ordering, purchasing/quoting, processing purchase orders (PO), reporting, journaling
  • Checking in new hardware and creating deployment requests
  • Liaison with vendors
  • Identify and approve hardware standards
  • Executive Support
  • Reporting and Asset Management (Software licensing, PC allocation, software audits/reviews)
  • Create morning report
  • Service Desk tickets
  • Send Service Desk survey's and track results
  • Set up new employees in Service Desk
  • Create and resolve change orders
  • Video Conferencing Support (Training, Support, coordinating maintenance, etc.)
  • Following change management and asset management processes
  • Talking staff/clients through a series of actions, either face to face or over the telephone
  • Have the ability to drive resolution and work independently
  • Working continuously on a task until completion (or referral to other parties, if appropriate)
  • Rapidly establishing a good working relationship with end users and other professionals
  • Ability to work as a part of a team and to collaborate with colleagues
  • Excellent interpersonal skills including tact, diplomacy, and flexibility
  • Be accountable for project outcomes. Work quickly, efficiently, and accurately
  • Demonstrated aptitude for continuous learning and innovative thinking
  • Able to work independently and in a team environment
  • Strong written, oral and interpersonal skills with a demonstrated ability to communicate with colleagues and end users
  • Receive, prioritize, schedule, assign and/or respond to all user requests for technical services and assistance via emails or help desk tickets
  • Prioritizing and managing many open cases at one time
  • Providing IT support to all staff locally and remotely, including procedural documentation
  • Provide other maintenance and support as requested

Requirements:
  • Bachelor's degree or equivalent
  • 5+ years of relevant work experience
  • Have the ability to drive resolution and work independently
  • Working continuously on a task until completion (or referral to other parties, if appropriate)
  • Rapidly establishing a good working relationship with end users and other professionals
  • Ability to work as a part of a team and to collaborate with colleagues
  • Excellent interpersonal skills including tact, diplomacy, and flexibility
  • Be accountable for project outcomes. Work quickly, efficiently, and accurately
  • Demonstrated aptitude for continuous learning and innovative thinking
  • Able to work independently and in a team environment
  • Strong written, oral and interpersonal skills with a demonstrated ability to communicate with colleagues and end users
  • Excellent communication skills, both written and verbal
  • Strong attention to detail

Humera - Administrative and Professional Staffing

We have been a major force in shaping the staffing industry for more than 40 years. As a woman owned business, we’ve been providing solutions and alternatives in human resources to many successful companies.