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Are you looking for an exciting new career with an industry leader?
MarineMax, the world’s largest and most successful marine retailer, is seeking a Service Advisor to help us “Deliver the Dream” at our location in Rogers, MN. While MarineMax represents only premium brands our focus is not on “selling” boats, but on selling the exciting “experience” of boating.
The core of our unparalleled success is our extraordinary team! Providing the world's best boating experience begins with hiring, training and promoting only the very best people. MarineMax hires people who want to make a difference. Because knowing the difference is the MarineMax advantage. If you desire an exciting, long-term opportunity that provides for personal growth, career advancement, training and development -which is financially rewarding as well- look no further!
The Service Advisor is responsible for front line customer service while providing support to the Service Manager and Service Technicians. Responsibilities include inspecting boats and equipment to determine the need for and cost of repairs, assists with the scheduling and distribution of work for technicians, answers incoming calls in a professional manner and provides exceptional customer service, greets walk-in customers and determines needs, documents all customer repair needs on a service repair order, coordinates customer follow-up, and provides prompt, detailed and timely flow of all paperwork.
Individuals we seek are “A” players – best in the class. Ideal candidates will be high-energy professionals, friendly and upbeat, experienced in a busy service/retail operation with a strong customer relationship component and be motivated for success! Close attention to detail and process driven with strong customer service skills are a must!
Our sales and service philosophy is based on building relationships based on integrity and trust. We want an individual who will excel in three key areas: team leadership, extreme customer satisfaction and focus on shareholder profitability. Marine industry experience and a passion for boating are a plus! Willingness to work Saturdays a must! Sundays off with other day off during the week. Please email resume to: