Allina Health

Performance Improvement Manager

Minneapolis MN
Mar 31, 2013
Apr 02, 2013
Employment Status
Full Time


Allina Health is a not-for-profit system of hospitals, clinics and other health care services with more than 23,500 employees, 5,000 physicians and 2,500 volunteers dedicated to meeting the lifelong health care needs of patients and communities throughout Minnesota and western Wisconsin. Allina is a vibrant, growing organization with opportunities to suit your professional skills and a diverse work environment to match your specific interests. We believe employees are our greatest asset and are dedicated to helping you develop and maximize your professional skills.

Allina Commons is the Minneapolis-based headquarters of Allina Health, a not-for-profit health care organization serving patients and communities. Approximately 1,600 corporate and administrative service employees work at offices within Midtown Exchange, site of the historic Sears retail complex at Chicago Avenue and E. Lake Street. This community landmark, adjacent to the campus of Allina's Abbott Northwestern Hospital, is the second largest building in Minnesota and includes offices, an internationally themed public market and residential units.


  • Further the Patient Experience agenda in specific project areas as measured and informed by our patients
  • Work with Patient Experience team, Patient Experience Site Leaders, Patient Experience Steering Committee, the Nurse Executive Team, Clinic Leadership, Quality Leaders, and other stakeholders across Allina on initiatives approved by the Patient Experience Steering Committee
  • Develop and roll out initiatives, tools and behaviors to be implemented by Nurses, Physicians, and other disciplines aimed to improve focused Patient Experiences measures
  • Support patient experience initiatives  for designated Clinical Services Lines
  • Coach/facilitate Positive Deviance (or other cultural building projects) work
  • Coach/facilitate Allina's Advanced Training Program
  • Further develop and recruit patients for Allina's Patient Advisory Councils
  • Develop Patient Engagement Strategy and begin to coordinate efforts around Allina
  • Facilitate and/or coordinate initiatives designed to improve cultural and patient experience
  • Empower and educate staff on improvement initiatives
  • Appropriately use and distribute data to stakeholders 3 - 4 years statistical analysis experience




  • BA/BS (Preferred in healthcare field, business, management, related field or equivalent)
  • Master's a plus
  • 3 - 4 years of progressively increasing project experience, with direct experience managing project teams & implementations at multiple sites or related work experience
  • Previous leadership experience
  • 3 - 4 years statistical analysis experience
  • 3 - 4 years health care industry experience
  • 3 - 4 years experience with lean, six sigma, JIT, value stream mapping, adaptive design or other process improvement methodology
  • Or 3 - 4 years management experience of large functions or departments with demonstrated achievement in revenue enhancement or cost mitigation through workflow or other process improvement efforts


  • Excellent verbal, written, and interpersonal communication skills
  • Ability to develop, lead and manage medium and large sized projects utilizing commons project management methodologies, following PMI standards and common planning tools
  • Ability to lead and mentor team members, project stakeholders, and project steering committees on project priorities, issues, and risks
  • Ability and experience in assessing, evaluating and recommending technical and adaptive solutions
  • Strong leadership judgment and business acumen
  • Experience with customer relationship management and negotiating requirements
  • Proven ability to effectively lead meetings and direct team problem solving sessions
  • Must be able to think and work independently
  • Experience in facilitation of large & small group working sessions and stakeholder meetings
  • Training and experience in team development, conflict resolution and project supervision

Pay,Benefits, & Work Schedule

  • Full-time: 40 hours/week
  • Day Shift
  • Non Contract




Location/Community Information

Minneapolis boasts being both cosmopolitan yet small enough that you can find a place to call home whether on a lake, golf course, or in an adjoining suburb. With the fast pace of activity there are professional sports, theater, or enough parks for a quiet walk. The area has numerous schools and colleges, both public or private, and enough teams for all weekend athletes to join.

  • Located in Minneapolis
  • Population = 380,000
  • Service Area = 2,882,245

Community Resource Links:

Community Information                           School Digger

Explore Minnesota                                    MN Dept of Education

Minneapolis St. Paul Magazine              St. Paul Pioneer Press

Twin Cities Living Magazine                   Star Tribune

Closing Statement

If you are interested in becoming part of our award winning team of professionals, please apply online today. Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EEO / AA


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