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Regis Corporation

CRM Manager

This job has now expired

Regis Corporation
Wednesday, February 13, 2013
Monday, April 1, 2013
Edina, MN
Employment Status

Further information

Responsible for the direction and day-to-day operations of CRM programs including development, building and delivering database marketing initiatives that achieve business results on a sustainable basis, including accurate and timely execution, reporting and strategic recommendations for future growth opportunities.


  • Responsible for the oversight of customer contact initiatives including input on strategic direction, evolution, integration and execution of programs
  • Assist with creation of short and long term 1:1 marketing campaigns to support strategic plans
  • Research of outside environmental factors and best practices, such as new technologies and competing trends
  • Integration of programs into communications platforms including social media
  • Primary interface between key business partners including internal groups and multiple vendors to ensure best customer experience
  • Quickly respond to salon, field, and market needs, as well as customer service issues
  • Manages and assists with the operation of division CRM programs including: budgeting, communication plans, project management, integration with IT, agency partner(s) and Operations
  • Accountable to campaign documentation including maintaining overall campaign calendar, campaign prioritization, high-level creative direction and offer support.
  • Responsible for gaining alignment, maintaining and sharing information across the organization to functionally educate
  • Tracks quarterly performance against set criteria
  • Performs other duties as required


  • Bachelor's degree in Marketing or related field, 3 years experience
  • Database marketing experience
  • Excellent interpersonal and communications skills
  • Strong results oriented behavior
  • Demonstrated experience in providing effective solutions
  • Demonstrated ability to influence teams
  • Familiar with the salon services industry
  • Retail marketing experience and client service experience a plus

Regis Corporation

Regis Corporation, headquartered in Minneapolis, Minnesota, is the beauty industry's global leader in beauty salons and cosmetology education.