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Customer Support Specialist

This job is no longer available

Employer
Continuing Ed Express
Posted
Friday, February 22, 2013
Closes
Thursday, March 07, 2013
Location
Minneapolis, MN
Job Type
Employment Status

Further information

We are a Minneapolis based company that offers online real estate education since 2006. We’re a small, fast-growing company that is looking for a full time employee to help with customer support, various office administrative duties, collaborating in company projects, and assisting in online marketing campaigns.

Most of the duties and projects include:

  • Customer support
  • Organize our new customer service database
  • Maintain customer records
  • Help maintain online courses
  • Participate in online marketing campaigns
  • Create and monitor social media campaigns

The skills and experience required are:

  • Ability to work independently
  • The ability to effectively collaborate on projects
  • Communicate effectively, both verbally and in writing
  • Excellent organizational skills
  • Experience with helping people, especially in customer service/support
  • Computer troubleshooting skills, and familiarity with all web browsers
  • Tablet and smartphone troubleshooting, to help customers accessing our courses
  • Social media knowledge, but social media marketing experience is not necessary
  • Proficient in the use of Microsoft Word and Excel
  • Some knowledge of Microsoft Access would be helpful

Our office is located in the downtown Minneapolis warehouse district, with convenient parking and on a bus route.

Continuing Ed Express