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Help Desk Build Administrator
The Minneapolis College of Art and Design has an immediate opening for a fulltime, benefits-eligible Help Desk Build Administrator in our Technology Department. We enjoy a dynamic work environment that includes generous holiday and vacation time accruals. We offer a flexible and comprehensive benefit plan including medical, dental and 403(b) pension plans. After six months of service, you will receive free MCAD tuition for yourself, your spouse and dependent children, and your dependents may also be eligible for free tuition at over 600 colleges nation-wide.
Primary Function is to create, maintain and manage the College’s Mac OS X desktop / laptop software build and associated support resources and to assist the Help Desk staff in resolving intermediate-to-advanced troubleshooting tickets for students, faculty and staff. Will oversee software licensing compliance and tracking connected to managed laptop/desktop OS X builds.
Qualifications include a Bachelor’s degree or equivalent in related technology support field. Minimum of four years documented, professional Mac OS X and Apple hardware experience required. Apple Certifications ACS-Deployment, ACSA, or ACTC, Unix and iOS experience desirable. Candidates must have exceptional customer service history in a technology environment with strong interpersonal communications skills, ability to lift up to 50 lbs, and the ability to take initiative and follow work through to satisfactory completion. As a condition of employment, applicants will be required to undergo a background check.
Contact our website for complete position description at: www.mcad.edu/employment.
To apply, e-mail your cover letter, resume, references and salary requirements to:
firstname.lastname@example.org; with Help Desk Build Administrator in subject line, OR send same to:
Minneapolis College of Art and Design
ATTN: Technology Help Desk Build Administrator
2501 Stevens Avenue South
Minneapolis, MN 55404