Top Talent Solutions is now seeking Spanish/English Bilingual PhotoCake Tech Support Reps to work in Anoka. Company is looking for looking for trainable and career oriented candidates.
· Troubleshoot customer issues via inbound calls and email inquiries.
· Communicate with customers to understand their issues so that they can be reproduced, documented and resolved.
· Assist in testing new features/products prior to their release to the production environment.
· Process orders, forms, applications and requests.
· Prepare products for shipping which may require light packing, labeling, etc.
· 1 year of previous customer service/call center experience/office environment.
· Ability to write read and speak English and Spanish fluently.
· Must have strong knowledge of Excel.
· High school diploma or equivalent.
· Enjoys a fast paced environment.
· Must be able to pass criminal history check.
Top Talent Solutions offers immediate placements for temporary, temp-to-hire and direct hire positions in all industries – from light industrial to administrative, and everything in between. But, we go a step further to offer you the personal touch that’s missing from so many other employment firms. Locally owned and operated, with multiple locations throughout Minneapolis and St. Paul, Top Talent Solutions works with nearly 1000 of the top companies in the region – from small businesses to national corporations. Our vast network allows us to build the strategic partnerships that, ultimately, you will benefit from.
Top Talent Solutions is in Equal Opportunity and Drug Free Employer.