PCA/HEALTH INFO COORD

WW-7364
Site overview

Department overview
MED SURG -2ND FLOOR 18 bed unit (with plans to double its size) provides care to Peds, Hospice, and all types of Med Surg patients. Orientation and ongoing training plan to prepare staff for wide range of patient care needs. Incorporates Healing Arts into care of patients.

Primary Function and Major Responsibilities
As a member of the interdependent team led by a designated RN, is accountable to perform patient care duties and activities for a group of patients. Creates an atmosphere of hospitality on the unit and contributes to efficient unit operation by carrying out all unit/clerical and receptionist activities, and transcribing physician orders.




Supports the Nursing Process to achieve outcome focused patient care
Communicates effectively with patient/family, physicians, and the interdependent.

Complies with regulatory requirements, patient safety requirements, infection control practices, and other established practice standards, policies and procedures.

Understands the security requirements of medications and IV solutions.

Participates in the development and achievement of unit goals (Safety, cost, quality, satisfaction, engagement).

Achieves customer service excellence by understanding the needs of all customers i.e. patients, families, and physicians.

Prioritizes and transcribes written doctor’s orders under the supervision of the RN.

Maintains the patient medical record in appropriate functional order as indicated in hospital and unit policy.

Participates in activities that contribute to daily unit function.

Communicates accurately and effectively with patient, family and members of the interdependent team.

Maintains confidentiality in all aspects of the job.

Performs other related duties as assigned.
Qualifications
Education:
Graduate of accredited medical or nursing assistant program or equivalent experience. BLS certification required. Completion of hospital or vocational training in transcription/processing of physician orders.

Experience:
One year experience in a healthcare setting preferred. One year of transcribing experience or equivalent combination of education and experience-Health Unit Coordinator certification preferred.

Special Knowledge, Skills, and Abilities:
Knowledge to provide patient care within the scope of practice;
Ability to effectively document and communicate the patient care provided
Interpersonal and communication skills
Is competent to perform skills outlined on the competency checklist including population specific and age related knowledge;
Basic computer skills;
Excellent communication and organizational skills;
Knowledge of basic medical terminology.