Skip to content

Customer Service Representative with SAP Experience!

Employer
Dolphin Staffing
Posted
30 October 2009
Ref
803012
Location
Shoreview, MN
Category
Administrative / Clerical, Customer Service, Sales, Telecommunications
Job Type
Contract
Employment Status
Full Time
Position
Customer Service Representative with SAP Experience!

Apply

Further information

Dolphin Staffing is currently Customer Service Representatives for an assignment with a world leader in medical device manufacturing. The hired Customer Service Representatives MUST HAVE experience working with SAP. Duties include;




  • Answer and direct incoming district/regional calls

  • Communicate information from calls to field staff

  • Complete fax orders

  • Determine urgency of caller's request

  • Follow call escalation procedures

  • Receive and process customer requests

  • Respond to customer inquiries

  • Key customer information into computer


Required Skill Sets

  • High School Diploma or Equivalent

  • MUST HAVE SAP experience

  • MUST type a minimum of 60 WPM

  • 1-3 Years of general administrative experience

  • Professional telephone etiquette skills

  • Admin/Clerical software knowledge;


    • Acrobat Reader

    • MS Outlook

    • MS Word

    • SAP

    • Windows 2000

    • Netscape 4.5

    • Right Fax



Desired Skill Sets

  • Undergraduate Degree/Associate Degree

  • 3-5 Years of general administrative experience

  • Admin/Clerical software application knowledge;


    • MS Access

    • MS Excel

    • MS PowerPoint







Dolphin Staffing

We have been a major force in shaping the staffing industry for more than 40 years. As a women owned business, we’ve been providing solutions and alternatives in human resources to many successful companies.

Apply