Manager - Financial Aid Direct Loan Program

Capella University is an online university built on graduate degrees, with more than 29,000 students throughout the U.S. and in other countries. Founded in 1993 to provide advanced educational opportunities for working professionals, Capella has become a national leader in online education, offering bachelor's, master's, and doctoral programs. The university’s success is built upon a culture that promotes human potential, achievement, innovation, integrity, collaboration, and teamwork. Capella Education Company (CPLA), parent company of Capella University, is publicly traded on the NASDAQ. Capella Education was named to the Inc. 500 Hall of Fame for being listed as one of the nation’s fastest-growing companies for 7 consecutive years. Capella University is accredited* by The Higher Learning Commission and a member of the North Central Association of Colleges and Schools (NCA), www.ncahlc.org.

Manager - Financial Aid Direct Loan Program

This role will provide complete oversight of all Direct Loan processing functions in the Financial Aid organization. Working closely with the Director and Associate Director of Financial Aid, he/she will monitor, analyze all processes tied to the Direct Loan and Financial Aid processes. The Manager will identify process improvements and system enhancements related to the transmission of electronic financial aid applications, origination, acknowledgment, and disbursement records in the Federal Direct Loan process. In addition, the Manager (utilizing work force management technology), will create and monitor daily, weekly and monthly processing production schedules . She/he will also be responsible for creating and updating daily dashboards to commutate progress all financial aid processing functions to key stakeholders.

The Manager of Financial Aid Direct Loan Program will:
- Provide insight and visibility to all financial aid processes
- Assertively analyze all electronic transmissions between Capella and the Direct Loan Program
- Identify and implement process and/or system enhancements to eliminate errors and increase productivity
- Provide financial aid production forecasts based on enrollment projections.
- A Loan Reconciliation Analyst will report to The Manager and assist in monitoring all DL processes.

Qualifications
- Bachelors degree required, Masters degree preferred

- 3+ years experience administering the Federal Direct Loan program

- 3+ years experience working with PeopleSoft

- 3+ years successfully managing employees

- Strong analytical skills with demonstrated experience resolving business issues

- Experience in identifying and implementing process improvements in Financial Aid

- Critical thinking skills and ability to connect dots

- Preferred experience with IEX Workforce management software

- 2-3 years experience and/or knowledge with COD and G5

To apply, go to www.capella.edu/careers and click Search and Apply.
This position is based in Capella's corporate headquarters in Minneapolis, Minnesota and relocation assistance is not provided.

Capella University provides high caliber education that moves you forward without compromise. We are looking for individuals who want to do the same. Headquartered in downtown Minneapolis, Capella rewards creative, intelligent, and highly motivated professionals willing to accept, encourage, and initiate change. We look for enterprising individuals with integrity who are accustomed to attaining results. Our employees enjoy a competitive salary and benefits package, including 100% education reimbursement.

Capella is committed to the development of a multicultural environment. We seek greater diversity in our faculty and staff to broaden our academic experience and to reflect the diversity within our learner community. We value the input of multiple viewpoints and perspectives across the university and our corporate offices. Our goal is to create academic and business communities that are rich with cultural, social and intellectual diversity. Capella is an Affirmative Action/Equal Opportunity employer.

*Capella University is accredited by The Higher Learning Commission and a member of the North Central Association of Colleges and Schools, located at 30 N. LaSalle Street, Suite 2400, Chicago, IL 60602-2504, (312) 263-0456, www.ncahigherlearningcommission.org.