Applications Specialist – Service, Billing Products

LSS Data Systems, a growing Eden Prairie, MN medical software company and MEDITECH business partner, is looking for a dedicated, hard-working and driven individual to join our Billing Products Division in our Minnetonka, MN location.  The ideal candidate would have experience in the field of software support, exhibit exemplary customer service skills, be bright and motivated, energetic and enthusiastic, and have an ability to quickly learn complex software applications. Ability to work in a team-oriented environment is a must.  A two or four-year degree or commensurate experience in the health care industry is required.  Experience in a physician practice is a plus but not required.

 

Responsibilities:

∙           Provide account management for existing customers

∙           Serve as an active resource for customers and coworkers

∙           Research and resolve customer service issues

∙           Assist in the implementation of new software for existing customers

∙           Perform audits of customer systems

∙           Provide training for customers and staff

∙           Attend post-live visits at customer sites

∙           Other duties as assigned by supervisor

 

Qualifications:

∙           Effective written and verbal communication skills

∙           Exemplary customer service skills

∙           Ability to learn complex software applications

∙           Effective time management skills

∙           Ability to multi-task

∙           Willingness to work in a team environment and maintain a positive attitude

∙           Interest in healthcare and technology industries

∙           Detailed oriented

∙           Effective project management skills

∙           Effective presentation skills

∙           Professionalism

 

Salaried position with excellent benefits.  Limited travel required.  EOE.  No sponsorship is available for this position.

 

Please visit our website at http://www.lssdata.com