Retail Sales Manager - Join One of the Top Performing Clinics in the Nation!

Join one of the top performing clinics in the nation!

Massage Envy brings massage therapy out of elite and expensive circles and makes it affordable to everyone. We provide our customers with professional massage therapists and therapeutic massage at convenient times and locations and provide the highest level of customer service. We are part of the nation’s largest provider of therapeutic massage and our location is one of the top performing clinics in the nation. This is largely due to the quality, high energy, and hard work of our talented and dedicated staff.


Retail Sales Manager for busy membership massage clinic needed to manage daily operations and achieve performance goals.

Duties include:
• Oversee and manage the daily operations of the clinic
• Assists Franchise Owner in setting all membership and retail sales goals.
• Responsible for achieving all membership and retail sales goals including managing the growth and retention of the member base.
• Manage sales associates and massage therapy staff.
• Train, monitor and coach performance of sales associates.
• Responsible for overseeing/managing human resource functions for sales associates and massage therapists including interviewing, hiring, scheduling, training, disciplining and terminating.
• Providing excellent service to members/guests by answering phone calls, setting appointments, greeting members/guests upon arrival and selling memberships.
• Maintain professional and impeccable clinic environment for employees and members/guests.
• Responsible for generating sales reports, payroll, bank deposits, inventory and ordering supplies.

Experience required:
• College education preferred.
• 3-5 years in management, marketing and sales experience in service/retail industry.
• Ability to identify and problem solve, set expectations and goals and delegate tasks.
• Ability to effectively communicate expectations to staff and create winning a team.
• Able to communicate up-line information to Franchise Owners.
• Proficiency in generating membership and retail sales goals and interpreting trends in sales reports.
• Excellent trainer and motivator.
• Excellent written and verbal communication skills

Benefits:
• Salary plus commission and bonuses
• Medical, dental, and vision offered at participating locations.
• Employee massages at reduced cost.
• Employment growth opportunities.