Humera - Administrative and Professional Staffing

On-Call Customer Service Assistant

7 days left

Location
Minneapolis, MN, USA
Salary
Contact For Rate
Posted
Jan 09, 2017
Closes
Jan 26, 2017
Category
Customer Service
Job Type
Employee
Employment Status
Full Time
Our client in NE Minneapolis is has multiple openings for a Customer Service Assistant. The candidate in this position will assist at a study station and provide customer service to the subjects participating in the clinical research study. This is an as needed or on-call contract opportunity.
Duties:
  • Provide face-to-face customer service at a study station during the clinical research study
  • Training on the specific study station is provided prior to starting the position
  • Study stations include, but are not limited to, Check-in, Informed Consent, Habits and Practices, Draping, and Final Check

Requirements:
  • Excellent customer service skills and experience
  • Must be comfortable working in a fast-paced, changing clinical research environment
  • Must be open to working long hours and an inconsistent schedule
  • Computer skills, including Microsoft Excel and data entry
  • Must have a flexible schedule and proven dependability