Humera - Administrative and Professional Staffing

Customer Service Representative

Location
Minnetonka, MN, USA
Salary
Contact For Rate
Posted
Feb 12, 2017
Closes
Feb 22, 2017
Category
Customer Service
Job Type
Employee
Employment Status
Full Time
Are you looking to start a career and be part of a team with a great company? Humera has multiple positions available for Customer Service Representatives with a major health care provider in Minnetonka. We are looking to set up interviews as soon as Monday! The Health Plan Specialist receives inbound phone calls from members and assists to set them up with transportation to medical appointments. This company has excellent amenities and prides themselves on having exceptional levels of service satisfaction! These are wonderful opportunities to start your career now!
Responsibilities and Duties:
  • Answer a high volume of inbound calls from Provide-a-Ride recipients
  • Verify customer information and set up the customer's transportation to medical appointments
  • Respond to any questions, concerns, issues, or problems
  • Navigate through multiple computer applications and ensure that all documentation is complete and accurate

Requirements, Skills, Abilities, and Knowledge:
  • Associate's Degree or equivalent work experience
  • 1-2 years customer service experience
  • Excellent written and verbal communication skills
  • Ability to multi-task and work in a fast paced environment
  • Highly proficient in MS Office Suite
  • Excellent organizational and researching skills

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