Humera - Administrative and Professional Staffing

Customer Service Representative

7 days left

Location
Bloomington, MN, USA
Salary
Contact For Rate
Posted
Jan 18, 2017
Closes
Jan 29, 2017
Job Type
Employee
Employment Status
Full Time
Humera is looking for a Customer Service Representative for our client in Bloomington, MN. This company is a leading worldwide provider of filtration systems and replacement parts. The candidate in this position will be the company's inside contact for assigned customers. This is a short-term contract opportunity!
Duties:
  • Act as principal inside contact for assigned customers by ensuring they receive the best service possible.
  • Exhibit excellent communication, both written & verbal.
  • Problem solve and know when to hand off more complex matters.
  • Identify leads or opportunities to sell additional equipment and parts to the customer.
  • Negotiating customer claims, initiate billing adjustments and arrange product substitutions and returns.

Requirements:
  • High School Diploma required.
  • 2+ years related experience required, preferably in a related industry.
  • Experience with order entry and quotation (Oracle experience preferred)
  • Demonstrated ability to build and maintain long-term customer relationships.
  • Ability to retain information and work in a fast paced/high volume environment.