Pro Staff

Customer Support Specialist-40k!

Employer
Location
SHAKOPEE, Minnesota
Posted
Sep 27, 2016
Closes
Feb 05, 2017
Category
Social Services
Employment Status
Full Time
New college grads! If you are looking for a challenging and rewarding career, we have an opportunity with our Customer Service Team. Customer Service is the initial point of contact for our customers handling a wide range of requests. We value contributors with fresh ideas and a passion for excellence. We encourage and reward different voices, new perspectives and a desire to learn. Connect with a great stable company with strong performance and growth. This is an awesome opportunity if you just graduated with your bachelor's degree! Responsibilities:    Drives all aspects of the order fulfillment process, from request for quotation through order placement to shipment, ensuring customer satisfaction. Obtains and manages customer forecasts and communicates requirements to ensure alignment between customer requirements and inventory levels Provides initial technical assistance to customers and involves basic application engineering when necessary. Provides information to Regional Sales Managers regarding feedback on quotation/ pricing from customers. Responsible for achieving targeted service levels to customers Responsible for initiating and participating in team problem resolution to address forecast issues, part issues, work flow issues and driving these to improvement and implementation   Requirements: BA/BS with a minimum 3.2 GPA from an accredited college 1-2 years in a Customer Service oriented role Strong oral and written communication skills Excellent presentation skills Strong analytical ability Hands-on engaged work style Excellent ability to multi-task

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