Pro Staff

Program Specialist

St. Paul, Minnesota
Dec 08, 2016
Mar 01, 2017
Employment Status
Full Time
A direct client in Saint Paul is in search of an experienced Program Specialist! This is a great temp-to-hire opportunity with a company where you will be an integral part of the team! In this position you will make an impact every day, have lots of opportunities to work with cutting edge technology and build your skill sets in process improvement and process efficiency.  Key Responsibilities (not an exhaustive list):  Supports operations, marketing, sales, account management and product development functions  Drives continuous process efficiency and improvement opportunities, working with IT and other functions across the business  Sends daily, weekly, monthly and quarterly communications to program participants using Salesforce reports, Clicktools survey and mass email functionality Tracks participant response rates and manages participants through a set process   Creates new reports in Salesforce at the request of operations, sales, marketing, account management and product development  Sets up WebEx sessions and supports facilitators in behind the scenes communication with participants Edits Conga templates Edits Word documents, Excel spreadsheets and Power Point Decks  Maintains shared files  Updates WordPress and Amazon Links  Edits mass email communications for grammar, spelling, and comprehension  Orders and maintains materials with a print vendor  Answers incoming phone calls  Orders office supplies as needed for print requests Minimum qualifications: • Bachelor’s Degree • Advanced skills in Excel, PowerPoint and Word • Strong technical aptitude • Experience working with a CRM ( experience highly preferred) • Experience working with Webex, ClickTools and Conga a plus • High attention to detail • High follow through insistence • Process and project management skills  Strengths in the following knowledge, skills and abilities will make you successful in this role: • Organization • Time Management • Multitasking with high attention to detail • Customer Service • Prioritization • Collaboration • Interpersonal Communication, Verbal and Written Communication • Critical Thinking • Problem Solving • Professional phone presence • Act in an ethical manner If you meet these qualifications and you are interested in applying for the Program Specialist role, please submit a resume.   Note: A background check and drug screen will be conducted as part of the selection process.