Customer Support Representatives
Doherty Top Talent is partnering with an information technology company located near Anoka, MN in search of four Technical Customer Support Representatives! This is a temporary position lasting through spring and the call center is open from 7am-7pm Monday-Friday so shifts will be staggered. This is an excellent entry level opportunity for candidates wanting to gain technical support experience!
- Answering nationwide phone calls from contractors.
- Will be working with the technician to read over the scope of work and help them with any issues at client sites.
- Documentation of the work order and other data entry will need to be done.
- Will be using a ticketing system after training.
- Great communication skills over the phone is a must!
- Candidate would need basic technical skills, ability to type quickly and efficiently.
- Must be able to handle a fast paced environment.