Doherty Staffing Solutions

Customer Support Representatives

Location
Anoka, Minnesota
Posted
Dec 15, 2016
Closes
Jan 14, 2017
Job Type
Employee
Employment Status
Full Time

Doherty Top Talent is partnering with an information technology company located near Anoka, MN in search of four Technical Customer Support Representatives! This is a temporary position lasting through spring and the call center is open from 7am-7pm Monday-Friday so shifts will be staggered. This is an excellent entry level opportunity for candidates wanting to gain technical support experience!

Responsibilities:

  • Answering nationwide phone calls from contractors.
  • Will be working with the technician to read over the scope of work and help them with any issues at client sites.
  • Documentation of the work order and other data entry will need to be done.
  • Will be using a ticketing system after training.

Requirements:

  • Great communication skills over the phone is a must!
  • Candidate would need basic technical skills, ability to type quickly and efficiently.
  • Must be able to handle a fast paced environment.