Technical Business Analyst

Minneapolis, Minnesota
Dec 21, 2016
Mar 02, 2017
Employment Status
Full Time

Health Care that Starts with You!

Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 225,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs. UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.



At UCare, we deliver high-quality health coverage and services to help members of all ages maintain and improve their health. It's a big job that takes innovative ideas, strategic partnerships, and a commitment to doing the right thing. Above all, it takes a compassionate team that is dedicated to making a real difference in the lives of our members and our communities.


Working at UCare is more than just a career; it's a mission. A mission that defines us as professionals, unites us as an organization, and shapes how we interact with our members and each other. Our values of integrity, community, quality, flexibility, and respect permeate every aspect of our organization - from who we are and how we act, to what we do and how we do it. We owe our continued success to our employees who proudly embody our mission and values in everything they do.


Position Description

This position is responsible to collaborate with business subject matter experts and/or business analysts to analyze business requirements and decompose them to create functional specifications for development.   Perform gap analysis and recommend potential solutions, fulfill the role of a subject matter expert in functional requirement elicitation, document functional requirements, create functional specifications and prepare wireframes/flowcharts as needed.  Prepare technical user manuals, system configuration documents and other technical reports will also be responsibilities of this role.  

·Analyze the existing systems and highlight areas of improvement.

·Analyze and decompose complex business requirements.

·Monitor industry related standards and requirements related to technology.

·Perform gap analysis and recommend technical solutions.

·Fulfill the role of a subject matter expert in functional requirement elicitation.

·Document functional requirements, create functional specifications and prepare wireframe/flowcharts as needed.

·Oversee the development of the product as per the specifications.

·Facilitate changes to functional requirements and specifications

·Assist in monitoring performance, discover variances and propose necessary actions per requirements.

·Validate the functionality of the end product according to the functional specifications.

·Prepare technical user manuals, system configuration documents and other technical reports.

·Develop and deliver progress reports, proposals, functional requirements documentation, and presentations.

·Other projects and duties as assigned.


Bachelor's degree in computer science preferred; demonstrated experience may be considered in lieu of degree.

Required Experience

Five years of experience as a Business Systems/Technical or Functional Analyst.  Knowledge of all phases of software development.   A demonstrable track record of successful functional requirement writing.

Preferred Experience

Experience in health care or managed care.  Experience with Project Lifecycles.  Experience with ITIL and ITSM.


UCare is proud to be a recognized Star Tribune Top Workplace for the 7th consecutive year. As a part of our collaborative team, you'll experience the rewards that come with helping others and seeing the positive results of your hard work. We value and respect each individual's ideas and contributions, and give you the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, a myriad of volunteer activities, and a number of other rewards. If you're looking for a welcoming environment that celebrates what you have to offer, helps you build on your strengths, and gives you the opportunity to truly make a difference, we invite you to apply.

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.


Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers. At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

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