Customer Service Specialist - Eagan, MN - $35,000-$38,000 - Direct Hire!

Location
Eagan, MN
Salary
$35,000-$38,000
Posted
Dec 30, 2016
Closes
Jan 29, 2017
Ref
MRBCSS
Job Type
Employee
Employment Status
Full Time

Staffing Partners' growing client in Eagan, MN is looking for a Customer Service Specialist to join growing customer service team.  This is a full-time, direct hire position with hours from 11:30am - 8pm Monday-Friday.

Duties

  • Manage large amount of both inbound and outbound calls daily.
  • Provide professional and pleasant experience to customers.
  • Carefully and correctly document customer details and interactions.
  • Handle complaints and provide appropriate solutions.
  • Build relationships with customers and clients.
  • Other tasks as assigned.

Requirements

  • High School diploma or equivalent
  • Knowledge of Microsoft Office Suite (Outlook, Word, Excel)
  • 1+ year of telephone based customer service experience
  • Ability to multi-task and work well under pressure
  • Excellent communication and organizational skills
  • Professionalism

Interested applicants are encouraged to apply utilizing the Star Tribune online system (highly preferred) or if that cannot be accomplished, please email your resume to jobs@staffingpartnersinc.com with Attn: MRBCSS in the subject line. Thank you!