Doherty Staffing Solutions

Order Entry Coordinator

Location
Brooklyn Park, Minnesota
Posted
Jan 03, 2017
Closes
Feb 02, 2017
Job Type
Employee
Employment Status
Full Time

The Order Entry Coordinator is responsible for the daily entry and processing of sales orders.

Essential Functions:

  • Same day data entry of customer purchase orders into the system. Order receipt can come in the form of e-mail, fax, or phone.
  • Provide same day order confirmations and clarify order discrepancies.
  • Support order status requests, limited processing of return material authorizations, credits/debits, and answering customer questions.
  • Expedite requests as necessary.
  • Obtain 100% accuracy entering customer Purchase Orders. Ensure all pertinent fields are entered accurately, in a timely manner, and adhering to any unique customer requirements.
  • Actively work to streamline Purchase Order entry with focus on creating consistency among customers.
  • Meet established productivity rates.

Skills/Experience Required:

  • At least 3 years of experience in a fast paced order entry environment.
  • Minimum level of education is a High School diploma or equivalent.
  • A background in supporting manufacturing processes is a plus.
  • Ability to interpret complex business documents including customer purchase orders.
  • Ability to professionally communicate with customers both verbally and in writing.
  • Proficient typing skills with high level of accuracy.
  • Proficient use of personal computer, fax machine, and other supporting business equipment is a must.
  • High comfort level on use of the Microsoft Suite of products (Outlook, Word, Excel, and PowerPoint).
  • Must have excellent interpersonal skills and maintain both a proactive and positive attitude with a focus on customer care. Must enjoy talking on phone and assisting customers.
  • Must be able to work in a team environment, anticipate needs, and exceed customer expectations.

If you have any questions or concerns, you can reach a Staffing Specialist directly at 952-832-8363.