Pro Staff

Customer Service Representative

Jan 05, 2017
Feb 06, 2017
Customer Service
Employment Status
Full Time
A company in Eden Prairie is looking for Customer Service Representatives to add to their team! The Customer Service Representative is responsible for taking incoming calls from customers, agents, dealers, and insurance companies. Using knowledge of products and services, this person is responsible for determining appropriate action to be taken while maintaining quality, productivity, and time-service standards. This is a temporary-to-hire opportunity and is paying $13/hour!  Job duties include, but are not limited to:  Talk with customers, agents and clients by phone and/or web to answer insurance related questions regarding the customer's account.  Follow up with customers as needed Assist customers with problem resolution to ensure all insurance requirements are met and verifies and enters correct information into the computer using company guidelines Process policies and related document to ensure accurate and efficient flow through the appropriate processing system  Provide assistance to other departments when workload dictates Consistently achieve departmental standards of productivity and accuracy Maintain the security and confidentiality of the facility, computer system, programs, customer and client information Pay: $13/hour Hours:  Various 8 hour shifts available between 8:00am and 7:00pm, Monday through Friday Pro Staff, an Atterro Human Capital Group company, offers short-term to long-term projects, temporary to contract-to-hire, or direct placements. With proven expertise in Administrative/Clerical and Light Industrial/Manufacturing backgrounds, Pro Staff matches the right people with the right career opportunities.