Humera - Administrative and Professional Staffing

Administrative Assistant

Location
Minneapolis, MN, USA
Salary
Contact For Rate
Posted
Jan 11, 2017
Closes
Jan 21, 2017
Job Type
Employee
Employment Status
Full Time
Humera is currently seeking a Administrative Assistant for our client a Major Financial Institute, Downtown Minneapolis. This is a long term contract opportunity!
Duties:
  • Process routine service transactions which have been initiated by web-based or paper forms utilizing computer applications in a timely manner in order to meet or exceed service goals.
  • Receives guidance from Coaches or Team Leads on a frequent basis to process these requests.
  • Process requests on new business, other transactions, audit transactions, or paperwork for completeness and accuracy.
  • Work with appropriate internal partners or external clients to retrieve any necessary information which is missing.
  • Resolve account service casework initiated by clients, advisors, or other relationship partners.
  • Utilize various computer applications to research issues, identify and correct the issue root cause.
  • Ensure effective and accurate service for clients and advisors, and communicate resolution to appropriate parties.

Requirements:
  • Previous operations, processing, or customer service experience.
  • MUST be Ability to learn quickly, prioritize tasks and bring strong organizational skills.
  • Ability to work in multiple computer applications at once.
  • Strong attention to detail including demonstrated ability to meet accuracy standards in a high-volume processing situation.
  • Demonstrated ability to manage multiple priorities in a fast-paced, results-driven, transaction-based environment.
  • Strong written and verbal communication skills.
    Schedule:
    • Monday - Friday 8:00-5:00

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