Referral Coordinator

Location
La Clinica, Saint Paul, MN
Posted
Jan 19, 2017
Closes
Feb 18, 2017
Category
Healthcare, Nonprofit
Job Type
Employee
Employment Status
Full Time

West Side Community Health Services (WSCHS) is Minnesota's largest federally-qualified health center. As a non-profit, WSCHS aims to serve the underserved regardless of their ability to pay. We are currently looking for a Spanish-speaking Referral Coordinator at La Clinica in Saint Paul. This position is full-time and offers great benefits including PTO, Medical/Dental, Company Paid Disability, and Retirement. 

For more about this job and our other job opportunities please visit our Career Center (http://tinyurl.com/WSCHS-Jobs) or click the apply link for more information

SUMMARY:   Processes patient information, referrals, prior authorizations, and facilitates communication between nurses, providers, ancillary services, and patients by providing station and phone support.

RESPONSIBILITIES:

  1. Seeks to understand and meet the needs of the customer through respectful, courteous and caring interactions with patients, families and other health professionals.
  2. Knows, understands and adheres to organizational policy related to the patient's rights for confidential care.
  3. Actively participates and works positively, flexibly and cooperatively in a team effort to accomplish the goals of the organization. 
  4. Demonstrates effective, culturally sensitive communication skills and effectively communicates verbally and in writing with a variety of people
  5. Achieves customer/patient satisfaction objectives by greeting patients, proactively attending to patients’ needs, and responding to requests, all in a timely and efficient manner.

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