Financial Aid Counselor
St. Catherine University, St. Paul, seeks a fulltime Financial Aid Counselor on its St. Paul Campus. This position administers financial aid from federal, state, institutional, and private funding sources, and advises students and families on application procedures, award program criteria, financial aid policy and regulations, and aid options to meet educational expenses. The Financial Aid Office administers a total aid budget of approximately $90 million from federal, state, institutional, and private sources. Approximately 80% of all students receive financial aid. This position is responsible for providing financial aid counseling, calculating financial aid award packages and processing financial aid revisions for traditional, undergraduate bachelor’s degree program students and other populations as needed to meet operational and strategic goals.
Responsibilities: Counsel students, and their parents and spouses as appropriate, concerning eligibility for federal, state, institutional, and private student
financial aid programs. Interpret and explain financial aid regulations, offer information about financial aid options. Ensure smooth and meaningful referral
to other University offices when appropriate. Provide excellent customer service during walk-in visits, appointments, letter, telephone, and e-mail inquiries.
Exercise pro-active problem solving on broad range of issues to anticipate and minimize problems and concerns for students and their families.
Complete file review for financial aid eligibility, including documents received, SAR C Code status, program and enrollment status. Evaluate Satisfactory
Academic Progress. Complete federal Verification process. Identify and resolve conflicting data. Confirm or adjust estimated Cost of Attendance. Perform
Minnesota State Grants Units calculations. Perform need analysis, make corrections, and package financial aid awards according to regulation and policy.
Exercise professional judgment according to federal guidelines for students with extenuating circumstances. Repackage/revise awards as necessary due
to status changes in students' credit load and/or housing status. Use technical knowledge regarding aid programs and legislation, need analysis theory and
computation to review students' applications and to determine financial aid eligibility. Follow federal, state and institutional guidelines when packaging and
Integrate scholarship and aid awarding into student aid packages, coordinate outside aid with Student Accounts weekly roster of funds received, reconcile external account discrepancies, service as liaison for SCU with outside scholarship and grant entities and ensure adherence to scholarship eligibility requirements. Track TEACH Grant applications and determine eligibility to ensure proper inclusion in awards. Manage reconciliation of TEACH grant records through BANNER and COD. Update and maintain TEACH Grant publications and web materials regarding program eligibility. Complete various reports and/or reconciliation projects for loan, grant, work study, scholarship, and other aid programs as assigned by supervisor or Director of Financial Aid.
Maintain knowledge of financial aid programs and regulatory changes to ensure compliance. Review and reference Federal Student Aid (FSA) Handbook,
Information for Financial Aid Professionals (IFAP), Minnesota Office of Higher Education (MOHE) handbook and web site. Stay abreast of industry
changes by reading NASFAA News and MAFAA listserv messages. Attend state and federal workshops and conferences. Update procedures as necessary.
Provide front-desk coverage as necessary to ensure telephone and walk-in coverage. Provide training and assistant to front-desk employees as needed.
Supervise student employees and coordinate schedules as requested. Represent SCU and the Financial Aid Office on committees, at college fairs, and at
various campus events as assigned. Prepare and deliver financial aid presentations. Assist with the maintenance of financial aid application materials and
publications. Other duties that become apparent or assigned.
o Bachelor's degree required.
o Excellent oral and written communication skills, as well as exceptional organizational skills.
o Dedication to providing excellent customer service to St. Catherine community; ability and desire to work with people of all ages and diversity
o Ability and desire to work with people of all ages and diverse backgrounds.
o Preference for prior BANNER experience.
o Knowledge of federal, state, and institutional financial aid policies and regulations.
o Ability to think creatively and analytically to resolve complex problems; Ability to analyze and interpret data and make independent decisions.
o Demonstrated proficiency with computer mainframe and software.
o Ability to meet deadlines and process a high volume of work with great accuracy.
o Previous financial aid experience and knowledge of financial aid policies and regulations preferred.
o Proven ability to work as a team member.
o The successful candidate must have the ability to respond respectfully and effectively to people of all cultures, in a manner that affirms the worth and preserves the dignity of individuals, families and communities.
To apply: Please go to the St. Catherine University Employment Site to apply for this position. That website link is: http://www.stkate.edu/hr. Applicants may also visit the St. Catherine University Human Resources office to submit an electronic application. We are located in Derham Hall, Room 8. Review of applications will begin immediately, however this position will remain open until filled. Candidates of color are encouraged to apply, as are those who will contribute to a diverse candidate pool. Position number 20170006-Staff.
St. Catherine University
2004 Randolph Avenue
St. Paul, MN 55105
EEO/AA/Drug Free Workplace Employer
Our university is a proud member of the Upper Midwest HERC and is committed to recruiting and retaining outstanding and diverse faculty and staff and assisting dual career couples. For more information and to find other higher education jobs in the Upper Midwest region, visit: www.uppermidwestherc.org