Customer Service Representative 2

Location
Bloomington, MN
Salary
Depending on Qualifications
Posted
May 05, 2017
Closes
May 11, 2017
Ref
143151
Category
Customer Service
Job Type
Employee
Employment Status
Full Time

Customer Service Representative 2

Doherty Top Talent is partnering with a leader in the interior design industry located in Bloomington, MN. We are seeking Customer Service Representatives with a flexible shift between 7:00am-8:00pm for this exciting opportunity with room for growth! Compensation starts at $14 per hour.

Customer Service Representative Responsibilities:

  • Provide efficient and courteous service while solving complex customer service issues.
  • Provide information to customers and resolve inquiries in a timely manner.
  • Direct customer to appropriate resource to answer questions.
  • Actively work to address customer needs, and suggest practical solutions to ensure a high quality customer experience.
  • Maintain performance standards to meet business objectives and goals.
  • Help build a positive, open culture that encourages and rewards cooperation and collaboration.
  • Building rapport to create a positive customer experience.
  • Maintain attention to detail when documenting items.
  • Other duties as assigned

Customer Service Representative Requirements:

  • 1+ year(s) of previous customer service experience
  • Proven ability to build rapport with customers
  • Previous home improvement knowledge highly preferred
  • Knowledge of Microsoft Office preferred

Contact

To apply for the Customer Service Representative 2 position, please click Apply Now and complete our online application. For questions or further information about the Customer Service Representative position, please call your closest Doherty Top Talent office or email dtt_edinaclerical@doherty.jobs.

  • Brooklyn Park: 952-715-5200
  • Edina: 952-832-8363
  • Minneapolis: 612-208-1611
  • Roseville: 651-489-5000

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