Customer Service Representative
CUSTOMER SERVICE REPRESENTATIVE
Doherty Staffing is interviewing for a Customer Service Representative to work at our client company in the Fergus Falls, MN area. This is a temporary to hire full time position for the right candidate. Pay is $12-$13 per hour depending upon skills and qualifications.
CUSTOMER SERVICE RESPONSIBILITIES
The Customer Service Representative position is responsible for:
- Establish effective customer service for all internal and external customers utilizing excellent, in-depth knowledge of company products, programs and policies
- Initiates order entry, follows-up with customers to resolve problems, answers questions, correspondence, provides reports and follows through on customer shipments
- Produces necessary paperwork to provide production with customer orders
- Maintains an orderly filing system for all customers
- Monitors programs and procedures to ensure on-time delivery and customer satisfaction
- Maintains in-depth working knowledge of company systems and processes
- Organize and manage multiple priorities, provide problem resolution and analysis
- Have acommitment to company values and be a strong team player
- Professionalism and confidentiality are required
CUSTOMER SERVICE REQUIREMENTS
The following are required for the Customer Service role:
- Minimum High School diploma or equivelant
- Proven computer skills with experience using Microsoft Office Suite
- Excellent communication skills
- Experience in similar office setting
To submit yourself for the Customer Service Representative role, please apply online at www.doherty.jobs. Questions may be directed to 701-591-0101 or 320-763-3121.
Doherty Staffing Solutions is an Equal Opportunity Drug Free Employer.
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