Doherty Staffing Solutions

Customer Service Representative

Location
Fergus Falls, MN
Salary
Depending on Qualifications
Posted
Feb 15, 2017
Closes
Feb 22, 2017
Ref
143612
Job Type
Employee
Employment Status
Full Time

CUSTOMER SERVICE REPRESENTATIVE

Doherty Staffing is interviewing for a Customer Service Representative to work at our client company in the Fergus Falls, MN area. This is a temporary to hire full time position for the right candidate. Pay is $12-$13 per hour depending upon skills and qualifications.

CUSTOMER SERVICE RESPONSIBILITIES

The Customer Service Representative position is responsible for:

  • Establish effective customer service for all internal and external customers utilizing excellent, in-depth knowledge of company products, programs and policies
  • Initiates order entry, follows-up with customers to resolve problems, answers questions, correspondence, provides reports and follows through on customer shipments
  • Produces necessary paperwork to provide production with customer orders
  • Maintains an orderly filing system for all customers
  • Monitors programs and procedures to ensure on-time delivery and customer satisfaction
  • Maintains in-depth working knowledge of company systems and processes
  • Organize and manage multiple priorities, provide problem resolution and analysis
  • Have acommitment to company values and be a strong team player
  • Professionalism and confidentiality are required

CUSTOMER SERVICE REQUIREMENTS

The following are required for the Customer Service role:

  • Minimum High School diploma or equivelant
  • Proven computer skills with experience using Microsoft Office Suite
  • Excellent communication skills
  • Experience in similar office setting

CONTACT

To submit yourself for the Customer Service Representative role, please apply online at www.doherty.jobs. Questions may be directed to 701-591-0101 or 320-763-3121.

Doherty Staffing Solutions is an Equal Opportunity Drug Free Employer.

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