CUSTOMER SERVICE ADMIN SU

Location
Fergus Falls, MN
Salary
Depending on Qualifications
Posted
Feb 02, 2017
Closes
Feb 17, 2017
Ref
143596
Job Type
Employee
Employment Status
Full Time

CUSTOMER SERVICE ADMINISTRATOR

Doherty Staffing is interviewing for a customer service administrator to work at our client company in Fergus Falls, MN. This is a full-time temp to hire Monday- Friday day shift opportunity. Pay will depend upon qualifications and experience.

CUSTOMER SERVICE ADMINISTRATOR RESPONSIBILITIES

The customer service administrator will be responsible for:

  • Responsible for Customer Data Entry & Update in System
  • Work with sales and customer to verify information for new customers
  • Provides a first class experience to the client that facilitates and enhances the business relationship.
  • Add and update system information for existing customers
  • Create new customer ID's and records in MAS
  • Add New Account Forms to STP Server
  • Work with Finance to identify and implement payment method and tax status.
  • Work with new and existing clients to give technical support, resolve chronic problems and encourage/teach them to use our importable order forms
  • Work with customers & customer service members on how to identify and communicate options to best suit our clients' freight and packaging requirements within the existing system
  • Add new addresses and all required notes per company standards & CSR request.

CUSTOMER SERVICE REQUIREMENTS

The following are required for the customer service role:

  • H.S. Diploma / GED
  • 3 to 5 years related customer service experience and/or training; or equivalent combination of education and experience
  • Strong customer orientation
  • Excellent interpersonal and communication skills
  • Must have computer efficiency in Excel, Windows and Word. MAS 500 experience preferred
  • Must have excellent oral and written communication skills
  • Must be comfortable calling new customers to ask questions & clarify informationPREFERRED QUALIFICATIONS:
    • Associates Degree preferred
    • High performance teams and a strong team player.
    • Commitment to company values.
    • Negotiation skills
    • Working knowledge of all areas of customer service

CONTACT

To submit yourself for the customer service position, please first apply online at www.doherty.jobs then submit your resume to DSS_FergusFalls_Wahpeton@dohertystaffing.com. Questions may be directed to 701-591-0101 or 320-763-3121.

Doherty Staffing Solutions is a Drug Free Equal Opportunity Employer.

Download our mobile app for iOS & Android | www.doherty.jobs/app

More jobs like this